Contact Us
Contact Form
Find Stores
Location
Phone
(815) 224-7970Hours of Operation
Retail shopping
Mon-Sat: 9AM-5PM
Donations Center
Mon-Sat: 9AM-4PM
Location
Phone
(815) 313-5776Hours of Operation
Retail shopping
Mon-Sat: 9AM-5PM
Donations Center
Mon-Sat: 9AM-4PM
FAQs
What can I donate?
We accept items that we sell in our Stores. They must be clean and not need repair. What does this mean? It means that not every item, even if in excellent condition, is sellable in our Stores. You might have some good items in your home (like an aquarium), but we don’t sell them. So therefore we don’t accept them. The issue is how much room.
WE ACCEPT:
Aluminum cans (to recycle)
Bedding, curtains, linens Bicycles (good condition) Blinds (new & in package) Books, music, movies Clothing
Cookware
Countertop appliances
Decorative items
Dishes
Fabric
Floral arrangements
Furniture (clean and in good condition and are not pet and smoke-smelling)
Games and puzzles
Health & beauty items (unopened toiletries)
Home healthcare items (wheelchairs, shower chairs, etc.)
House wares, utensils
Lamps
Linens (sheets, towels, bedspreads)
Luggage
Jewelry
Metal (for recycling)
Office supplies
Pots and pans
Purses
School supplies
Seasonal items (accepted year round)
Sewing machines
Shoes
Small tools
Telephones
Toys
Wicker baskets
Yarn
New Auto parts
Baby bath seats and newer changing tables
Hair dyers
Inflatable items (new only)
Sewing machinesWE DO NOT ACCEPT the following due to cost of disposal and/or government restrictions (cpsc.gov) and/or no resale value:
Auto parts ( Unless they are small and new in the box)
Baby crib, stroller, car seat, high chair
Baby play pens
Baby walkers
Batteries (only new in package)
Bean bag chairs
Blinds (slatted or roll-up)
Building materials
Bunk beds
Cassette tapes
Computer monitors, towers, keyboards, printers
Cribs
Encyclopedia sets
Large Exercise equipment
Extinguishers
Fax machines
Fish tanks
Food and beverages
Furnaces
Halogen lamps
Hazardous materials
Inflatable items (used)
Items in need of repair
Make-up (used and/or open)
Mattresses/box springs
Nothing alive (plants, animals)
Oil
Paint
Pianos, organs
Reader’s Digest Condensed Books
Televisions
Toys made of soft plastic or painted wood
Televisions-
Typewriters
Waterbeds
Window shades (roll ups)What are Stores hours?
Retail shopping is open Monday through Saturday from 9:00 AM to 5 PM. Closed on Sundays.
Donation Center is open Monday through Saturday from 9 AM to 4:00 PM. Closed on Sundays.
How can I volunteer in each store?
There are twenty departments included in this Stores. You can:
Select a department or two and clean, price and stock the retail floor with the items. Assist with the cashiering at the counter
Remove items from the floor that have not sold in 5 weeks.
Find the volunteer tab on the website and send us an application.
Are donations tax-deductible?
Yes, Illinois Valley Pads is a 501(c)3 organization and will provide a tax receipt with the donations.
How is my donation used?
All proceeds after expenses are used to operate the two local Pads homeless shelters.
Upon receiving the donations, they are sorted for quality and ability to sell.
We recycle anything that is not resalable which includes metal, clothing, shoes, belts, and purses to earn income.
Items are priced and displayed on the retail floor for sale.
Items are also available to our shelter clients through our voucher system at no cost to them as needed.
Items are available to our shelter clients who secure housing to help them furnish their home at no cost.